Helsinki City Awards €1.1M Keyless Door Opening Solution Contract to Tunstall Oy

Helsinki City's Service Centre (Palvelukeskus Helsinki) has awarded a contract for a keyless door opening solution for home care services to Tunstall Oy. The €1.1 million contract covers the supply of keyless locking systems, installation services, and related support for the city's home care operations. The contract has an estimated value of up to €2.4 million and was awarded following an open procedure that attracted four tenders.

Introduction

Helsinki City's Service Centre (Palvelukeskus Helsinki), a public-law body, has conducted an open procedure for the procurement of a keyless door opening solution for the city's home care services. The procurement covers both goods (locks, keys, and hinges) and services (installation and locksmith services), making it a mixed contract under the Finnish Procurement Act.

The contract, valued at €1,100,000, has been awarded to Tunstall Oy, an SME based in Vantaa. The contract has an estimated value of up to €2.4 million and is of unlimited duration, with the contracting authority's needs determining the contract length. Four tenders were received, all from SMEs. No subcontracting was declared.

The procurement includes strategic objectives: transition to a circular economy and human rights due diligence in global supply chains.

Why This Contract Matters

This contract enables Helsinki City's home care services to operate more efficiently and securely through keyless entry technology, improving service delivery to citizens.

This contract matters because it:

• Supports home care: Enables efficient access for home care workers
• Significant value: €1,100,000 (up to €2,400,000 estimated)
• Mixed procurement: Supplies and services combined
• SME participation: Winner is an SME
• Price focus: 80% weighting on price
• Strategic procurement: Circular economy and human rights due diligence
• Modern technology: Keyless entry for home care

Contract Timeline

• Previous notice: 0f33e2bc-bae2-480c-ae80-5e7eb2f387be-01
• Winner chosen: 26 February 2026
• Contract concluded: 1 September 2026
• Contract duration: Unlimited (based on needs)
• Notice published: 2 September 2026 (OJ S 169/2026)

Contract Overview

Helsinki City Service Centre conducted an open procedure under the standard regime, governed by EU Directive 2014/24/EU and the Finnish Procurement Act.

Key features include:

• Single lot: One contract covering the entire keyless door opening solution
• Awarded value: €1,100,000.00
• Estimated value: €2,400,000.00
• Duration: Unlimited (based on needs)
• No framework agreement: Direct mixed contract
• Evaluation: Price (80%), Quality (20%)
• Winner: Tunstall Oy (SME)
• No subcontracting declared
• No EU funding
• Not covered by GPA

Key Contract Details

Detail	Information
Contracting authority	Helsingin kaupungin palvelukeskusliikelaitos (Palvelukeskus Helsinki)
Contract title	Avaimettoman ovenavauksen ratkaisu kotihoidolle
Main CPV	44520000 Locks, keys and hinges
Additional CPVs	51000000, 98395000
Procedure type	Open procedure (standard regime)
Legal basis	EU Directive 2014/24/EU; Finnish Procurement Act
Awarded value (EUR)	€1,100,000.00
Estimated value (EUR)	€2,400,000.00
Number of lots	1
Contract duration	Unlimited
EU funding	None
Covered by GPA	No
Evaluation criteria	Price (80%), Quality (20%)
Location	Helsinki-Uusimaa, Finland (NUTS: FI1B1)
Subcontracting	No
Number of tenders	4
SME participation	4 (all bidders)

Scope of Services

The contract covers:

• Supplies: Locks, keys, hinges, and keyless door opening systems
• Services: Installation services for the locking systems
• Locksmith services: Related locksmith services
• Target: Helsinki City's home care services

Strategic Procurement

The procurement includes two strategic objectives:

• Circular economy: Transition to a circular economy
• Human rights: Human rights due diligence in global supply chains

About the Contracting Authority

Helsingin kaupungin palvelukeskusliikelaitos (Palvelukeskus Helsinki) is the City of Helsinki's Service Centre, a public-law body responsible for providing support services to the city's operations, including procurement and logistics.

About the Winning Supplier

Tunstall Oy is a Finnish SME specialising in telecare, assistive technology, and smart home solutions for healthcare and social care providers.

• Size: Micro, small, or medium enterprise
• Headquarters: Vantaa, Finland (NUTS: FI1B1)
• Registration number: 0846162-9
• Specialisation: Telecare, assistive technology, keyless entry solutions
• Subcontracting: No

Evaluation Criteria

The contract was awarded based on two criteria:

• Price (80%): Price comparison
• Quality (20%): Quality comparison

Procurement Analysis

• Procedure: Open procedure under the standard regime, governed by EU Directive 2014/24/EU and the Finnish Procurement Act.
• Competition: Four tenders were received, all from SMEs.
• SME participation: All four bidders were SMEs.
• Subcontracting: No subcontracting was declared.
• No EU funding: The procurement was not financed with EU funds.
• Not covered by GPA: The procurement is not covered by the GPA.
• No framework agreement: This is a direct mixed contract.
• No dynamic purchasing system used.
• Accelerated procedure: No.
• Strategic procurement: Circular economy and human rights due diligence.
• Review body: Markkinaoikeus (Market Court of Finland).

Additional Procurement Facts

• The contract is not covered by the GPA.
• No EU funds were used for this procurement.
• The contract has an awarded value of €1,100,000.
• The estimated value is up to €2,400,000.
• The contract duration is unlimited.
• Price is weighted at 80%.
• Quality is weighted at 20%.
• Four tenders were received, all from SMEs.
• The winner is an SME.
• No subcontracting was declared.
• The procurement is a mixed contract (supplies and services).
• Strategic objectives include circular economy and human rights due diligence.

Market & Industry Perspective

The Finnish smart lock and keyless entry market is growing, driven by the needs of home care services, property management, and security. Public sector procurement of keyless entry solutions is increasing as cities seek to improve efficiency and safety for home care workers.

Key trends in this market include:

• Home care technology: Growing investment in assistive technology
• Keyless entry: Increasing adoption of keyless systems
• SME participation: SMEs compete effectively
• Price focus: 80% weighting on price
• Sustainability: Circular economy and human rights due diligence

Economic Significance

At €1.1 million (up to €2.4 million), this contract represents a significant investment in home care technology for Helsinki City. The contract will:

• Support home care: Improve efficiency for home care workers
• Support SME: Tunstall Oy is an SME
• Enable modernisation: Keyless entry technology
• Promote sustainability: Circular economy and human rights
• Improve security: Secure access for home care services

Future Procurement Opportunities

With this contract now in place, future opportunities include:

• Related services: Maintenance and support for the keyless systems
• Expansion: Additional keyless entry solutions for other city services
• Other Finnish cities: Similar procurements in other municipalities
• Subcontracting: Potential opportunities with Tunstall Oy

Opportunities for Suppliers

While this contract is awarded, opportunities remain for smart lock and keyless entry suppliers:

• Subcontracting: Potential opportunities with Tunstall Oy
• Other Finnish cities: Similar procurements in other municipalities
• Related services: Maintenance and support services
• Expansion: Other city departments

What Businesses Should Watch

• Helsinki City's future procurement notices
• Other Finnish municipal home care technology tenders
• Smart lock and keyless entry market trends
• Changes to Finnish procurement regulations

FinlandTenders Procurement Intelligence

This keyless entry contract is a notable example of Finnish municipal procurement for home care technology. Several features stand out:

• Scale: €1.1M (up to €2.4M estimated)
• Price focus: 80% weighting on price
• SME winner: Tunstall Oy is an SME
• Mixed procurement: Supplies and services
• Strategic: Circular economy and human rights due diligence
• Competition: Four tenders from SMEs

For suppliers, this procurement highlights the importance of:

• Competitive pricing: Price accounts for 80% of evaluation
• Quality demonstration: Quality accounts for 20%
• SME status: SMEs can compete effectively
• Sustainability: Circular economy and human rights due diligence
• Integrated solutions: Supplies and services combined

Supplier Takeaways

• Offer competitive pricing – 80% of evaluation is price-based
• Demonstrate quality – 20% weighting
• Provide integrated solutions (supplies + services)
• Show sustainability credentials (circular economy, human rights)
• Monitor Finnish municipal home care technology procurement opportunities

Key Takeaways

• Helsinki City awarded a €1.1M keyless door opening contract to Tunstall Oy
• Single lot covering locks, keys, hinges, installation, and locksmith services
• Duration: Unlimited (based on needs)
• Evaluation: Price (80%), Quality (20%)
• Four tenders received, all from SMEs
• Winner is an SME
• No subcontracting declared
• Strategic objectives: Circular economy, human rights due diligence
• Not covered by GPA

Conclusion

This keyless door opening solution contract ensures that Helsinki City's home care services have modern, efficient, and secure access technology. By awarding the contract to Tunstall Oy, an SME, the City supports local enterprise while ensuring competitive pricing and quality.

The 80% weighting on price reflects the importance of cost-effectiveness in municipal procurement, while the 20% quality weighting ensures that technical standards are met. The inclusion of strategic objectives – circular economy and human rights due diligence – demonstrates the City's commitment to sustainability and social responsibility.

For suppliers, this procurement highlights the importance of competitive pricing, quality, and sustainability credentials in winning Finnish municipal procurement contracts.

Frequently Asked Questions

Q: What is Palvelukeskus Helsinki?

Ans: The City of Helsinki's Service Centre, a public-law body providing support services including procurement and logistics.

Q: What is the value of the contract?

Ans: €1,100,000 (estimated up to €2,400,000).

Q: Who is the winner?

Ans: Tunstall Oy, an SME based in Vantaa, Finland.

Q: What is being procured?

Ans: A keyless door opening solution for home care services, including locks, keys, hinges, installation, and locksmith services.

Q: What were the evaluation criteria?

Ans: Price (80%) and Quality (20%).

Q: How long is the contract?

Ans: Unlimited (based on the City's needs).

Q: How many tenders were received?

Ans: Four tenders were received, all from SMEs.

Q: Is this contract funded by the EU?

Ans: No, the procurement is not financed with EU funds.

Q: Is the contract covered by the GPA?

Ans: No.

Q: What strategic objectives are included?

Ans: Transition to a circular economy and human rights due diligence in global supply chains.

Source: EU Official Journal, Contract Award Notice 604423-2026, OJ S 169/2026, published 2 September 2026.