Terveyden ja hyvinvoinnin laitos Awards €4M ICT Expert Services Framework Agreement

Terveyden ja hyvinvoinnin laitos has awarded a framework agreement with a maximum value of €4,000,000 for ICT expert services supporting the development and maintenance of information systems and application services.

The agreement covers full-stack application developers, IT solution architects, server specialists, cloud specialists, testers and service designers/UX designers. CGI Suomi Oy and EverFull Oy were selected under an open procedure, with CGI Suomi Oy ranked first and EverFull Oy ranked second.

Introduction

Terveyden ja hyvinvoinnin laitos (THL), the central government health authority named in the notice, procured ICT expert services for developing and maintaining new and existing information systems and application services.

The two-supplier framework agreement is valid for three years from signature, with an option for one additional year. The estimated volume, including the option period, is approximately 6,000 person-days, and the maximum framework value is €4,000,000. The procurement was conducted as an open procedure under Directive 2014/24/EU.

Why This Contract Matters

The framework provides THL with ICT specialists to support the development and maintenance of its information systems and application services.

This contract matters because it:

• Supports digital services: Covers development and maintenance of information systems and application services.
• Provides specialist expertise: Includes full-stack development, solution architecture, server and cloud expertise, testing, and UX/service design.
• Establishes a two-supplier framework: Services are ordered from the primary supplier first and from the secondary supplier if the primary supplier cannot deliver.
• Significant value: Maximum framework value of €4,000,000.
• Weighted evaluation: Price accounts for 65 points and customer satisfaction for 35 points.

Contract Timeline

• Winner selection date: 25 August 2026
• Contract conclusion date: 9 October 2026
• Framework start date stated in the notice: 9 October 2026
• Initial duration: 36 months
• Optional renewal: One additional year
• Notice dispatch date: 14 October 2026
• Notice publication date: 15 October 2026

Contract Overview

THL conducted an open procedure for a two-supplier framework agreement for ICT expert services. The framework uses a ranking order: the primary supplier receives service orders first, and the secondary supplier is used if the primary supplier is unable to perform an assignment.

• Maximum framework value: €4,000,000 excluding VAT
• Estimated volume: Approximately 6,000 person-days, including the option period
• Initial duration: 36 months
• Renewal option: One year
• Rank 1 supplier: CGI Suomi Oy
• Rank 2 supplier: EverFull Oy
• Evaluation: Price (65 points) and customer satisfaction survey (35 points)
• Reported tenders: 11 tenders in total, including 3 from micro, small or medium-sized tenderers
• EU funding: No
• Covered by the Government Procurement Agreement (GPA): Yes
• Dynamic purchasing system: No

Key Contract Details

• Main classification: CPV 72000000 — IT services: consulting, software development, Internet and support
• Place of performance: Anywhere in Finland
• Procedure identifier: 937dd7d8-bae1-4931-941e-0b9e3762638d
• Internal identifier: THL/2464/2.02.06/2026
• Procedure type: Open
• Accelerated procedure: No
• Legal basis: Directive 2014/24/EU and Finnish Act on Public Procurement and Concession Contracts (1397/2016), as stated in the notice
• Review and mediation organisation: Markkinaoikeus

Lot Structure

LOT-0000 — Sovelluskehityksen ja -ylläpidon ICT-asiantuntijapalvelut

• Scope: ICT expert services for developing and maintaining THL’s new and existing information systems and application services.
• Internal identifier: THL/2464/2.02.06/2026
• Rank 1 winner: CGI Suomi Oy
• Rank 2 winner: EverFull Oy
• Contract conclusion date for both suppliers: 9 October 2026
• Initial duration: 36 months, with one optional additional year
• Maximum framework value: €4,000,000

Lot Summary Table

Lot	Title	Maximum Value (€)	Supplier	Rank
LOT-0000	ICT expert services for application development and maintenance	4,000,000.00	CGI Suomi Oy	1
LOT-0000	ICT expert services for application development and maintenance	Included in framework maximum	EverFull Oy	2

Scope of Supply

The framework covers ICT experts required for development and maintenance of THL’s information systems and application services, including:

• Full-stack application developer: Application development expertise.
• IT solution architect: Solution architecture services.
• Server specialist: Server-related technical expertise.
• Cloud specialist: Cloud-related technical expertise.
• Tester: Testing services.
• Service designer/UX designer: Service design and user-experience design.
• Related contract documents: The notice lists a procurement description, expert information, price and reference forms, draft framework agreement, ICT security agreement model, security requirements, confidentiality undertaking, subcontractor information, Handi service description, and JIT 2025 terms and personal-data documents.

Special Procurement Conditions

• Price criterion: 65 points, calculated using the comparison price for expert services.
• Quality criterion: Customer satisfaction survey, weighted at 35 points.
• Framework agreement: Two suppliers, without reopening of competition.
• Ranking order: Orders go first to the primary supplier; the secondary supplier is used if the primary supplier cannot carry out the assignment.
• Renewal: One optional year; THL states it will notify the supplier three months before the contract period ends if it intends to use the option.
• EU funding: The procurement is not financed with EU funds.
• GPA: The procurement is covered by the Government Procurement Agreement.
• Subcontracting: Not yet known for either selected supplier.

About the Contracting Authority

Terveyden ja hyvinvoinnin laitos is the contracting authority named in the notice.

• Legal type: Central government authority
• Activity: Health
• Registration number: 2229500-6
• Postal address: PL 30, Helsinki, Finland
• Postcode: 00271
• Email: kilpailutus@thl.fi
• Telephone: +358 295246000
• Website: http://www.thl.fi/

About the Winning Supplier

Two suppliers were selected for LOT-0000: CGI Suomi Oy ranked first and EverFull Oy ranked second.

• CGI Suomi Oy: Large enterprise; registration number 0357502-9; address PL 64, Helsinki, Finland; postcode 00521.
• EverFull Oy: Micro, small or medium-sized enterprise; registration number 3180974-2; Linnoitustie 3, Espoo, Finland; postcode 02600.
• Subcontracting: Not yet known for either supplier.
• Contract identifier for CGI Suomi Oy: 1 - THL/2464/2.02.06/2026.
• Contract identifier for EverFull Oy: 2 - THL/2464/2.02.06/2026.

Evaluation Criteria

The award criteria use a total of 100 weighted points:

• Price — 65 points: The lowest comparison price receives the full weighted score; other scores are proportional to the lowest price.
• Customer satisfaction survey — 35 points: Tenderers could select up to two references for customer satisfaction surveys. The highest-scoring tenderer receives the full quality weighting, with other scores calculated proportionally.

Procurement Analysis

• Procedure: Open procedure.
• Legal basis: Directive 2014/24/EU and Finnish procurement legislation cited in the notice.
• Framework model: Two suppliers ranked in primary and secondary order.
• Competition: The notice reports 11 tenders, including 3 from micro, small or medium-sized tenderers.
• Winners: CGI Suomi Oy (rank 1) and EverFull Oy (rank 2).
• Subcontracting: Not yet known.
• No EU funding was used.
• Framework agreement: Without reopening of competition.
• No dynamic purchasing system.
• Accelerated procedure: No.
• Review organisation: Markkinaoikeus.

Additional Procurement Facts

• The maximum framework value is €4,000,000 excluding VAT.
• The estimated service volume is approximately 6,000 person-days, including the option period.
• The framework has an initial term of three years and one optional additional year.
• CGI Suomi Oy was ranked first and EverFull Oy second.
• The framework uses ranking order and does not reopen competition for each order.
• Eleven tenders were reported, including three from micro, small or medium-sized tenderers.
• The procurement is not financed with EU funds and is covered by the GPA.
• The contract was concluded on 9 October 2026.

Market & Industry Perspective

The notice concerns ICT consulting and expert services for application development and maintenance. It specifies six expert roles spanning software development, architecture, server and cloud expertise, testing, and service/UX design.

• Broad ICT skill set: The framework covers six specialist roles.
• Multi-supplier arrangement: Two suppliers are ranked for order allocation.
• Price and quality: Price carries 65 points and customer satisfaction carries 35 points.
• Defined volume: Approximately 6,000 person-days are estimated for the framework, including the option period.

Economic Significance

The framework has a maximum value of €4,000,000 and is intended to provide THL with ICT expert capacity for developing and maintaining its information systems and application services.

• Specialist capacity: Access to application development, architecture, server, cloud, testing and UX/service-design skills.
• Flexible ordering: Individual assignments are agreed during the framework period.
• Multi-supplier structure: A ranked primary and secondary supplier arrangement is used.
• Contract period: Three years, with a one-year option.

Future Procurement Opportunities

The notice describes the framework agreement and its optional one-year extension. It does not identify specific future procurement notices.

• THL may use the one-year option at its discretion, subject to the notice’s stated notification arrangements.
• Individual assignments are agreed separately during the framework period under the framework terms.

Opportunities for Suppliers

The framework has been awarded to CGI Suomi Oy and EverFull Oy. The notice does not describe specific opportunities for additional suppliers to join the framework.

• Subcontracting: The status is listed as not yet known for both suppliers.
• Future assignments: Work orders are agreed separately during the framework period.
• Related expertise: The stated service roles include software development, architecture, server and cloud expertise, testing and UX/service design.

What Businesses Should Watch

• Future THL procurement notices for ICT expert services.
• Potential use of the one-year extension option.
• Further information in the procurement documents and framework agreement.
• Potential subcontracting arrangements, which are not yet known in this notice.
• Individual assignments issued under the ranked two-supplier framework.

FinlandTenders.com Procurement Intelligence

This award notice records a two-supplier framework agreement for ICT expert services for Finland’s Terveyden ja hyvinvoinnin laitos, with a maximum value of €4,000,000.

• Value: Maximum €4,000,000 excluding VAT.
• Suppliers: CGI Suomi Oy (rank 1) and EverFull Oy (rank 2).
• Evaluation: Price 65 points; customer satisfaction survey 35 points.
• Competition: 11 tenders reported, including 3 from micro, small or medium-sized tenderers.
• Duration: Three years, with a one-year option.
• Scope: Six ICT specialist roles for application development and maintenance.

The notice lists additional procurement documents, including service descriptions, expert and pricing forms, a draft framework agreement, security requirements and JIT 2025 terms.

Supplier Takeaways

• Review the procurement documents for detailed role descriptions and minimum requirements.
• Price evaluation carries 65 points, so the comparison price is a major award factor.
• Customer satisfaction survey results account for 35 points.
• Understand the ranked ordering model: the primary supplier is used first, followed by the secondary supplier if needed.
• Prepare for the stated ICT roles: full-stack developer, IT solution architect, server specialist, cloud specialist, tester and service/UX designer.
• Note that subcontracting status is not yet known for the selected suppliers.

Key Takeaways

• THL awarded a two-supplier ICT expert services framework with a maximum value of €4,000,000.
• CGI Suomi Oy ranked first and EverFull Oy ranked second.
• The framework covers six ICT specialist roles.
• Estimated volume is approximately 6,000 person-days, including the option period.
• Initial duration is 36 months, with one optional additional year.
• Evaluation: price 65 points and customer satisfaction survey 35 points.
• Eleven tenders were reported, including three from micro, small or medium-sized tenderers.
• No EU funds were used, and the procurement is covered by the GPA.
• The framework operates without reopening competition and uses a supplier ranking order.

Conclusion

Terveyden ja hyvinvoinnin laitos awarded a framework agreement with a maximum value of €4,000,000 for ICT expert services supporting the development and maintenance of its information systems and application services. CGI Suomi Oy was ranked first and EverFull Oy second.

The framework covers six specialist roles and an estimated 6,000 person-days over an initial three-year period, with an optional additional year. Assignments are ordered according to supplier ranking, with the secondary supplier used if the primary supplier cannot carry out an assignment.

Price accounts for 65 points and customer satisfaction for 35 points. The notice reports 11 tenders, including three from micro, small or medium-sized tenderers.

Frequently Asked Questions

Q: Who is the contracting authority?

Ans: Terveyden ja hyvinvoinnin laitos (THL), Finland.

Q: What is the maximum framework value?

Ans: €4,000,000 excluding VAT.

Q: Which suppliers were selected?

Ans: CGI Suomi Oy was ranked first and EverFull Oy was ranked second.

Q: What services are covered?

Ans: ICT expert services for development and maintenance of information systems and application services, including full-stack development, IT solution architecture, server expertise, cloud expertise, testing and service/UX design.

Q: What were the award criteria?

Ans: Price (65 points) and customer satisfaction survey (35 points).

Q: How long is the framework?

Ans: Three years, with an option for one additional year.

Q: What is the estimated service volume?

Ans: Approximately 6,000 person-days, including the option period.

Q: How many tenders were received?

Ans: The notice reports 11 tenders in total, including 3 from micro, small or medium-sized tenderers.

Q: Is the procurement financed by the EU?

Ans: No, the procurement is not financed with EU funds.

Q: Which body handles reviews?

Ans: Markkinaoikeus.

Q: What is the main CPV classification?

Ans: 72000000 — IT services: consulting, software development, Internet and support.

Source: EU Official Journal, Contract Award Notice 713234-2026, OJ S 200/2026, published 15 October 2026.