Tender Details

Country: Finland
Summary: Enterprise Service Management -Solution (Esm) for Vr Group / Invitation to Participate
FIT Ref No: 123095241
Deadline: 15 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 477446-2025
Purchaser's Detail:
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Description:
VR-Group Plc (hereinafter also "VR" or "contracting entity") is procuring a modern SaaS based ESM Solution. The procurement also includes implementation and support services (hereinafter “Solution”). The preliminary scope of the procurement is described in more detail in Annex 1 "Preliminary description of the procurement". More detailed information regarding the content and schedules of the negotiations will be provided to the selected tenderers. Functional and non-functional requirements as well as system and integration architecture requirements will be provided later during the procurement procedure. All requirements for the procurement, as well as the contract terms, will be defined during the procurement procedure. All final requirements will be presented in the final invitation to tender. VR is seeking a strategic partner for the implementation of an integrated Enterprise Service Management (ESM) system. The selected partner will support the design, deployment, and optimization of a scalable, user-centric ESM platform that enhances service delivery across IT and non-IT domains. The object of the procurement includes a service management system, including the related functional components, functional functionalities, and user rights. The object of the procurement includes the continuous services of the system. Continuous services consist of system support services, maintenance services and small-scale development work related to maintenance. Small-scale development wo...
Documents:

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Enterprise Service Management -Solution (Esm) for Vr Group / Invitation to Participate - Finland Tender

The VR-YHTYMÄ OYJ / VR-GROUP PLC, a Government sector organization in Finland, has announced a new tender for Enterprise Service Management -Solution (Esm) for Vr Group / Invitation to Participate. This tender is published on FinlandTenders under FIT Ref No: 123095241 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-15.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.