- Country: Finland
- Summary: Multi-channel Customer Service System As a Saas Service
- FIT Ref No: 102357234
- Deadline: 26 Aug 2024
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 2024-147068
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- Description:
- The acquisition of the acquisition is the acquisition of a multi-channel customer service system as a SaaS service as defined in the invitation to tender and in its annexes. The customer service system must include the following entities: 1. Calls2. Sending text messages3. Email processing and management4. Contact management in one place5. Reporting6. System Management7. Customer Satisfaction Surveys.The object of the acquisition is described in more detail in the invitation to tender and in its appendices. There is voluntary options for the use of artificial intelligence and the options are described in Annex 6 of the invitation to tender. The most economically advantageous is the ...
- Documents:
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CLICK HERE TO LOGINMulti-channel Customer Service System As a Saas Service - Finland Tender
The KIERTOKAPULA OY, a Government sector organization in Finland, has announced a new tender for Multi-channel Customer Service System As a Saas Service. This tender is published on FinlandTenders under FIT Ref No: 102357234 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-08-26.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
