Länsi-Uudenmaan hyvinvointialue has awarded a €4.1M medication dispensing automation service contract to Axitare Oy for Osa-alue 2, while Osa-alue 1 was closed without a winner

Länsi-Uudenmaan hyvinvointialue, a regional authority operating in the health sector, has awarded a contract for the procurement of a medication dispensing automation service (Lääkkeenannosteluautomaattipalvelun hankinta) to Axitare Oy for Osa-alue 2 (medication dispensing automation service for dispensing doses divided into medicine cups or similar). The awarded value of the contract is €4,100,000.00, covering medical equipment, pharmaceuticals and personal care products, with an unlimited duration. Osa-alue 1 (medication dispensing automation service for dispensing doses packed in machine-based dose dispensing) was closed without a winner. The contract was awarded following an open procedure under the standard regime, governed by EU Directive 2014/24/EU.

Introduction

Länsi-Uudenmaan hyvinvointialue, a regional authority operating in the health sector, has conducted an open procedure for the procurement of a medication dispensing automation service. The procurement covers medication dispensing automation services for round-the-clock use by the Länsi-Uusimaa wellbeing services county. The largest user group of the services to be procured are elderly home care clients. The service can also be used by other Länsi-Uusimaa wellbeing services county clients who need support in medication management, such as clients in community housing. The task of the medication dispensing automats is to dispense the client's medication doses in a timely manner. Home-delivered services are organised and produced in a resident- and customer-oriented and cost-effective manner. The service to be procured accelerates the timely availability of medicines, increases medication safety and reduces the need for home visits related to medication management.

The procurement is not financed with EU funds but is covered by the Government Procurement Agreement (GPA). The estimated value of the procurement is €11.2 million (VAT 0%) for the calculated four years. The procurement is divided into two sub-areas: Osa-alue 1 (medication dispensing automation service for dispensing doses packed in machine-based dose dispensing) and Osa-alue 2 (medication dispensing automation service for dispensing doses divided into medicine cups or similar). One service provider and one reserve supplier are selected for each sub-area. The contract is valid indefinitely. The evaluation criteria are price (maximum 40 comparison points) and quality (maximum 60 comparison points). Osa-alue 1 was closed without a winner (decision of the buyer following a tenderer's request to review the award). Osa-alue 2 was awarded to Axitare Oy (small enterprise).

Why This Contract Matters

This contract ensures that the Länsi-Uusimaa wellbeing services county has access to medication dispensing automation services for its clients, particularly elderly home care clients.

This contract matters because it:

• Supports Medication Safety: Provides automated medication dispensing
• Significant Value: €11.2 million estimated value; €4,100,000.00 awarded value in this notice
• Two Sub-Areas: Osa-alue 1 and Osa-alue 2
• Balanced Evaluation: 40 comparison points price, 60 comparison points quality
• SME Participation: Winner is a small enterprise
• Partial Award: Osa-alue 2 awarded; Osa-alue 1 closed without a winner
• Indefinite Contract: Contract valid indefinitely

Contract Timeline

• Contract concluded: 16 September 2026
• Duration: Unlimited
• Notice published: 21 September 2026 (OJ S 182/2026)
• Notice dispatch date: 18 September 2026
• Previous notice: 975ba266-3c99-4273-8428-3153d1f685db-01

Contract Overview

Länsi-Uudenmaan hyvinvointialue conducted an open procedure under the standard regime, governed by EU Directive 2014/24/EU.

Key features include:

• Two sub-areas: LOT-0001 and LOT-0002
• Estimated value: €11,200,000.00 (for four years)
• Awarded value in this notice: €4,100,000.00
• Duration: Unlimited
• Framework type: No framework agreement
• Evaluation: Price (40 comparison points) and Quality (60 comparison points)
• Winner (Osa-alue 2): Axitare Oy (small enterprise)
• Winner (Osa-alue 1): No winner was chosen (competition closed)
• Subcontracting: No
• No EU funding
• Covered by GPA: Yes

Key Contract Details

• Main classification: 33000000 Medical equipments, pharmaceuticals and personal care products
• Additional classification: 85100000 Health services
• Place of performance: Helsinki-Uusimaa, Finland (NUTS: FI1B1)
• Procedure identifier: a109adc7-2d5a-492c-8f94-60dc34e84d12
• Internal identifier: 2332/2025
• Type of procedure: Open
• Accelerated procedure: No
• Legal basis: Directive 2014/24/EU
• Review body: Markkinaoikeus
• Review deadline: 14 days from receipt of the procurement decision with appeal instructions

Lot Structure

Osa-alue 1 – Medication Dispensing Automation Service for Machine-Based Dose Dispensing

• Title: Osa-alue 1: Lääkkeenannosteluautomaattipalvelu koneellisessa annosjakelussa pakattujen lääkeannosten annosteluun
• Internal identifier: 1-0
• Duration: Unlimited
• Result: No winner was chosen and the competition is closed
• Reason: Decision of the buyer following a tenderer's request to review the award
• Tenders received: 2 (from micro, small or medium tenderers)

Osa-alue 2 – Medication Dispensing Automation Service for Doses Divided into Medicine Cups or Similar

• Title: Osa-alue 2: Lääkkeenannosteluautomaattipalvelu lääkelaseihin tai vastaaviin jaettujen lääkeannosten annosteluun
• Internal identifier: 2-1
• Duration: Unlimited
• Winner: Axitare Oy (€4,100,000.00)
• Tenders received: 1 (from a small tenderer)
• Contract concluded: 16 September 2026
• Contract identifier: Sopimus, Axitare Oy

Lot Summary Table

Lot	Title	Value (€)	Winner	Tenders
1	Medication Dispensing Automation Service for Machine-Based Dose Dispensing	—	No winner chosen	2
2	Medication Dispensing Automation Service for Doses Divided into Medicine Cups or Similar	4,100,000.00	Axitare Oy	1
Total		4,100,000.00

Scope of Supply

The procurement covers the following supplies and services:

• Medication Dispensing Automation: Automated dispensing of medication doses to clients in a timely manner
• Osa-alue 1: Dispensing of doses packed in machine-based dose dispensing
• Osa-alue 2: Dispensing of doses divided into medicine cups or similar
• Home Care Clients: Primarily elderly home care clients
• Community Housing: Clients in community housing who need support in medication management
• Health Services: Related health services

Special Procurement Conditions

• Two Sub-Areas: One service provider and one reserve supplier are selected for each sub-area
• Indefinite Contract: The contract is valid indefinitely
• Price Evaluation: The cheapest tender receives 40 comparison points; other tenders are scored using the formula (cheapest comparison price) / (comparison price of the tender being compared x 1.15) x 40
• Quality Evaluation: Quality points consist of scored V2 requirements (maximum 20 comparison points) and usability assessment (maximum 40 comparison points)
• Scored V2 Requirements: Each scored V2 requirement gives 1 point; a maximum of 67 total points from scored requirements; the tender with the highest comparison points receives 20 points; other tenders are scored using the formula (total points of the tender being compared / highest total points received)*20
• Usability Assessment: The score is the average of the assessors' grades to two decimal places; the total usability score is the sum of the use case grades
• No Winner (Osa-alue 1): No winner was chosen and the competition is closed (decision of the buyer following a tenderer's request to review the award)
• No Subcontracting: No subcontracting declared by winner

About the Contracting Authority

Länsi-Uudenmaan hyvinvointialue is a regional authority operating in the health sector in Finland (Western Uusimaa wellbeing services county).

• Legal type: Regional authority
• Activity: Health
• Registration number: 3221347-3
• Location: Helsinki-Uusimaa, Finland (NUTS: FI1B1)
• Address: Tekniikantie 15, PL 33, 02033 Länsi-Uudenmaan hyvinvointialue
• Contact point: Länsi-Uudenmaan hyvinvointialue
• Email: hankinta@luvn.fi
• Telephone: +358 291512000
• Internet address: https://www.luvn.fi/fi

About the Winning Supplier

Axitare Oy is a small enterprise based in Helsinki, Finland, specialising in medication dispensing automation services.

• Size: Small enterprise
• Registration number: 2778187-1
• Location: Helsinki, Finland (NUTS: FI1B1)
• Address: Höyläämötie 18 A, 00380 Helsinki
• Subcontracting: No

Evaluation Criteria

Both sub-areas use the same evaluation criteria:

• Price (40 comparison points): Total price. The cheapest tender receives 40 comparison points. Other tenders are scored using the formula (cheapest comparison price) / (comparison price of the tender being compared x 1.15) x 40. Calculation accuracy is 2 decimals.
• Quality (60 comparison points): Total quality. Quality points consist of:
  • Scored V2 Requirements (maximum 20 comparison points): Each scored V2 requirement gives 1 point; a maximum of 67 total points; the tender with the highest comparison points receives 20 points; other tenders scored using the formula (total points of the tender being compared / highest total points received)*20; calculation accuracy is 2 decimals
  • Usability Assessment (maximum 40 comparison points): The score is the average of the assessors' grades to two decimal places; the total usability score is the sum of the use case grades

Procurement Analysis

• Procedure: Open procedure under the standard regime, governed by EU Directive 2014/24/EU
• Competition: Osa-alue 1: 2 tenders (from SMEs); Osa-alue 2: 1 tender (from a small tenderer)
• Subcontracting: No subcontracting declared
• No EU funding: The procurement was not financed with EU funds
• No framework agreement: No framework agreement
• No dynamic purchasing system used
• Accelerated procedure: No
• Review body: Markkinaoikeus
• Call for competition terminated: Osa-alue 2 awarded; Osa-alue 1 closed without a winner

Additional Procurement Facts

• The contract is covered by the WTO's Government Procurement Agreement (GPA)
• No EU funds were used for this procurement
• The estimated value is €11,200,000.00 (for four years)
• The awarded value in this notice is €4,100,000.00
• The procurement is divided into two sub-areas
• Price (40 comparison points) and Quality (60 comparison points) are the evaluation criteria
• Osa-alue 1: 2 tenders received; no winner chosen and competition closed
• Osa-alue 2: 1 tender received; awarded to Axitare Oy
• The winner is a small enterprise
• No subcontracting was declared
• The contract is valid indefinitely
• One service provider and one reserve supplier are selected for each sub-area

Market & Industry Perspective

The Finnish public sector medication dispensing automation market features a mix of specialised SMEs and larger healthcare technology providers. Medication dispensing automation is essential for improving medication safety and reducing the need for home visits in elderly care.

Key trends in this market include:

• Balanced evaluation: 40 comparison points price, 60 comparison points quality
• SME participation: Winner is a small enterprise
• Two sub-areas: Different dispensing technologies (machine-based dose dispensing and medicine cups)
• Indefinite contracts: Contract valid indefinitely
• Medication safety focus: Accelerating timely availability of medicines and increasing medication safety
• Partial award: Osa-alue 2 awarded; Osa-alue 1 closed without a winner

Economic Significance

At €11,200,000.00 estimated value and €4,100,000.00 awarded value in this notice, this procurement represents a significant investment in medication dispensing automation services for the Länsi-Uusimaa wellbeing services county. The contract will:

• Support Medication Safety: Provide automated medication dispensing for clients
• Support SME: Axitare Oy is a small enterprise
• Provide Long-Term Stability: Contract valid indefinitely
• Ensure Service Availability: One service provider and one reserve supplier per sub-area
• Enable Operational Efficiency: Reduce the need for home visits related to medication management
• Support Elderly Care: Primarily serve elderly home care clients

Future Procurement Opportunities

With this contract now in place, future opportunities include:

• Re-tender (Osa-alue 1): Expected due to closure without a winner
• Related Services: Additional medication dispensing automation services
• Subcontracting: Potential opportunities with Axitare Oy
• Other Wellbeing Services Counties: Similar medication dispensing automation procurements
• Reserve Supplier Positions: Potential opportunities as reserve supplier

Opportunities for Suppliers

While this contract is awarded, opportunities remain for medication dispensing automation providers:

• Re-tender (Osa-alue 1): Prepare for potential re-tender of machine-based dose dispensing services
• Subcontracting: Potential opportunities with Axitare Oy
• Related Services: Other medication dispensing automation services
• Other Finnish Wellbeing Services Counties: Similar medication dispensing automation procurements
• Reserve Supplier Positions: Monitor reserve supplier opportunities

What Businesses Should Watch

• Länsi-Uudenmaan hyvinvointialue's future procurement notices
• Re-tender of Osa-alue 1
• Other Finnish wellbeing services counties medication dispensing tenders
• Medication dispensing automation market trends
• Changes to Finnish procurement regulations
• Medication safety and elderly care requirements

FinlandTenders.com Procurement Intelligence

This medication dispensing automation service procurement is a notable example of Finnish public sector healthcare procurement. Several features stand out:

• Scale: €11.2M estimated value over four years; €4.1M awarded in this notice
• Balanced evaluation: 40 comparison points price, 60 comparison points quality
• SME winner: Axitare Oy
• Two sub-areas: Machine-based dose dispensing and medicine cups
• Partial award: Osa-alue 2 awarded; Osa-alue 1 closed without a winner
• Competition: 2 tenders (Osa-alue 1); 1 tender (Osa-alue 2)
• Indefinite contract: Contract valid indefinitely
• Reserve supplier: One service provider and one reserve supplier per sub-area

For suppliers, this procurement highlights the importance of:

• Competitive pricing: 40 comparison points price-based evaluation
• Quality: 60 comparison points quality-based evaluation (scored V2 requirements and usability assessment)
• Medication dispensing expertise: Ability to deliver medication dispensing automation services
• Public sector experience: Understanding of Finnish wellbeing services county requirements
• Medication safety: Ability to accelerate timely availability of medicines and increase medication safety
• Usability: Strong usability assessment results

Supplier Takeaways

• Offer competitive pricing – 40 comparison points of evaluation is price-based
• Ensure high quality – 60 comparison points of evaluation is quality-based (scored V2 requirements and usability assessment)
• Demonstrate medication dispensing automation capability
• Develop public sector experience with Finnish wellbeing services counties
• Showcase medication safety and usability capabilities
• Monitor Länsi-Uudenmaan hyvinvointialue and Finnish healthcare procurement opportunities
• Prepare for potential re-tender of Osa-alue 1

Key Takeaways

• Länsi-Uudenmaan hyvinvointialue awarded a €4,100,000.00 medication dispensing automation service contract to Axitare Oy for Osa-alue 2
• Two sub-areas: Osa-alue 1 (machine-based dose dispensing) and Osa-alue 2 (medicine cups or similar)
• Duration: Unlimited
• Evaluation: Price (40 comparison points) and Quality (60 comparison points)
• Osa-alue 1: 2 tenders received; no winner chosen and competition closed
• Osa-alue 2: 1 tender received; awarded to Axitare Oy
• Winner is a small enterprise
• No subcontracting declared
• No EU funding
• Covered by GPA: Yes
• No framework agreement
• One service provider and one reserve supplier selected for each sub-area
• Estimated value €11,200,000.00 for four years

Conclusion

This medication dispensing automation service procurement ensures that the Länsi-Uusimaa wellbeing services county has access to automated medication dispensing services for its clients, particularly elderly home care clients. By awarding Osa-alue 2 to Axitare Oy, the wellbeing services county secures a small enterprise supplier with the capability to deliver medication dispensing automation services. Osa-alue 1 was closed without a winner following a tenderer's request to review the award.

The 40 comparison points price and 60 comparison points quality evaluation reflects the importance of both cost and quality (scored V2 requirements and usability) in medication dispensing automation procurement, where medication safety and usability are primary considerations. The indefinite contract and the reserve supplier arrangement reflect the long-term and risk-management context of the services required.

For suppliers, this procurement highlights the importance of competitive pricing, quality, medication dispensing expertise, public sector experience, medication safety, and usability in winning Finnish public sector medication dispensing automation contracts. The closure of Osa-alue 1 without a winner also signals potential re-tender opportunities in the future.

Frequently Asked Questions

Q: What is Länsi-Uudenmaan hyvinvointialue?

Ans: A regional authority operating in the health sector in Finland (Western Uusimaa wellbeing services county).

Q: What is the value of the procurement?

Ans: Estimated value €11,200,000.00 (for four years); awarded value in this notice €4,100,000.00.

Q: Who is the winner?

Ans: Axitare Oy, a small enterprise based in Helsinki, Finland (winner of Osa-alue 2).

Q: What supplies and services are covered?

Ans: Medication dispensing automation services for round-the-clock use, primarily for elderly home care clients and other clients needing support in medication management.

Q: What were the evaluation criteria?

Ans: Price (40 comparison points) and Quality (60 comparison points – scored V2 requirements maximum 20 points and usability assessment maximum 40 points).

Q: How long is the contract?

Ans: The contract is valid indefinitely.

Q: How many tenders were received?

Ans: Osa-alue 1: 2 tenders (from micro, small or medium tenderers); Osa-alue 2: 1 tender (from a small tenderer).

Q: Is this contract funded by the EU?

Ans: No, the procurement is not financed with EU funds.

Q: What is the review body?

Ans: Markkinaoikeus.

Q: What is the lot structure?

Ans: Two sub-areas – LOT-0001 (machine-based dose dispensing) and LOT-0002 (medicine cups or similar).

Q: Were all sub-areas awarded?

Ans: No, Osa-alue 1 resulted in no winner being chosen and the competition was closed. Osa-alue 2 was awarded.

Q: Is subcontracting allowed?

Ans: No subcontracting was declared by the winner.

Q: How many suppliers are selected per sub-area?

Ans: One service provider and one reserve supplier are selected for each sub-area.

Source: EU Official Journal, Contract Award Notice 649927-2026, OJ S 182/2026, published 21 September 2026.

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